A key use case for Enterprise Identity is customer verification.
Onfido is one provider of a solution for this, and as this case study documents customers include digital bank Revolut.
The Onfido Real Identity Platform enables enterprises to build trust with customers using a flexible, end-to-end identity verification platform.
Powered by Atlas™ AI this allows you to orchestrate award-winning document and biometric verifications, trusted data sources, and fraud detection signals.
Onfido achieves Identity Verification through their Biometric Verification capability, which steps through a process of:
- User takes a selfie or video – After capturing a photo of their ID for document verification, a user takes a photo or video of their face using their smartphone. Image of phone and ID verification.
- Onfido checks for fraud – Atlas™ AI generates a score based on the similarity of the face and the photo ID, and runs liveness checks to identify photos of screens, 2D and 3D masks, and image upload manipulation. screenshot of biometric verification features.
- Make decisions based on results – View the results in the Onfido dashboard or API. Make decisions based on topline results of clear or consider, and access detailed breakdowns for further insights.
Onfido then offers their Studio product for designing workflows to act on this verification. This offers a No Code tool where you can configure a flexible blend of UI components, verifications, and if-this-then-that conditions to build the ideal experience for your customers and automate your business processes.
Revolut and Onfido worked together to create an onboarding workflow that delivers the security of a face-to-face interaction within Revolut’s polished app. The resultant combined identity document and facial check is seamless for customers and allows Revolut to gain a higher degree of certainty about the identity of their users.